Terms & Conditions

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For WhatsApp Business API, RCS Messaging, Bulk SMS, IVR, Email & Marketing Automation Under Bulk SMS Mart

  • -> Effective From: 1 January 2025
  • -> Official Website: www.bulksmsmart.com
  • -> Official Email: sales@bulksmsmart.com or info@bulksmsmart.com

Welcome to Bulk SMS Mart. These Terms and Conditions govern your use of our website, platforms, and services. By accessing or using any of our services, you agree to comply with and be bound by these Terms. Please read them carefully.

By using our website or any service provided by Bulk SMS Mart, you acknowledge that you have read, understood, and agreed to these Terms & Conditions, our Privacy Policy, and laws applicable in India. If you do not agree with these terms, please discontinue using our services immediately.

Bulk SMS Mart provides digital communication and automation services including:
  • -> WhatsApp Business API
  • -> RCS Messaging
  • -> Bulk SMS (Transactional, Promotional & OTP)
  • -> Email Marketing & SMTP Services
  • -> IVR, Chatbot & Automation Platforms
  • -> Marketing Automation Tools
  • -> API Integrations

All services must comply with TRAI DLT guidelines, Meta (WhatsApp) Business Policies, and operator regulations.

You agree to:
  • -> Provide accurate and valid information.
  • -> Maintain account and login confidentiality.
  • -> Follow DLT rules, WhatsApp policies, and anti-spam guidelines.
  • -> Obtain proper customer consent before communication.
  • -> Not engage in fraudulent, illegal, or abusive activities.

Violation may result in immediate suspension.

-> All content, design, graphics, and software on this website belong to DBulk SMS Mart.

-> Unauthorized use, copying, resale, republishing, or distribution is strictly prohibited.

-> All payments for API services, credits, subscriptions, or marketing tools are non-refundable.

-> Prices may change based on operator or Meta updates.

-> Non-payment may lead to service suspension without prior notice.

Bulk SMS Mart is not liable for:

-> Delivery delays caused by operators or third-party servers

-> DLT rejections or template/ID approval failures

-> WhatsApp API downtime or Meta policy changes

-> Data loss, interruptions, or indirect damages

Our services depend on external platforms like WhatsApp, Meta, Telecom Operators, SMTP networks, etc. We do not control and are not liable for any changes, downtime, or restrictions imposed by these services.

We may terminate or suspend services immediately if:
  • -> You violate these Terms
  • -> Illegal or non-compliant messaging is detected
  • -> Payment is pending
  • -> Spam or unsolicited messaging is reported

No refunds will be issued upon termination.

We use reasonable security measures, but no system is 100% secure.

Bulk SMS Mart is not responsible for:

  • -> Unauthorized access due to external attacks
  • -> Data breaches caused by third-party networks

Your use implies consent to our Privacy Policy.

  • -> Bulk SMS Mart reserves the right to update, modify, or revise these Terms at any time.
  • -> Continued usage after changes indicates acceptance of the updated Terms.
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